The Five Dysfunctions of A Team

The Five Dysfunctions of A Team

A Leadership Fable

Book - 2002
Average Rating:
Rate this:
This unusual, instructive and entertaining fable shines light on dysfunctional teams. Bestselling business author and screenwriter Lencioni weaves a fictional story of the highly capable Kathryn Petersen who has an amazing capacity for building teams. Kathryn becomes the CEO of a struggling, high-profile company with an exceptionally dysfunctional executive team.
Publisher: San Francisco, CA : Jossey-Bass, c2002.
Edition: 1st ed.
ISBN: 9780787960759
Characteristics: ix, 228 p. : ill. ; 22 cm.


From the critics

Community Activity


Add a Comment
Jun 14, 2017

Lencioni writes an engaging case narrative that takes the reader through an outsider who uses her considerable leadership and coaching skills to resculpt a dysfunctional company—including self-soothing/reality check in the face of sometimes nasty pushback. His conceptual model (named the Five Dysfunctions Model) riffs off the familiar triangle of the Maslow hierarchy of needs; the leader has to patiently resolve each level before advancing to the next: (bottom to top) 5) Absence of Trust (corresponding Invulnerability); 4) Fear of Conflict (corresponding Artificial Harmony); 3) Lack of Commitment (corresponding Ambiguity); 2) Avoidance of Accountability (corresponding Low Standards); and 1) Inattention to Results (corresponding Status and Ego). Lencioni takes you through the internal thought process and actions of managing disruptive team members. Interestingly, the people you think are going to be fired have different fates. His wrap-up includes a questionnaire for evaluating a team’s health; he also takes the conceptual model and reframes it positively to show how a healthy team works:
1. They trust one another.
2. They engage in unfiltered conflict around ideas.
3. They commit to decisions and plans of actions.
4. They hold one another accountable for delivering against those plans.
5. They focus on the achievement of collective results.

Jun 01, 2017

Great teams are built on trust, healthy conflict, commitment, accountability, and results. Great book.

jasoneshoup Mar 24, 2017

A quick, easy, and potentially life-changing read.

Shamez Walji
Aug 04, 2012

Fairly good and easy read. You could easily finish this in a day :) (if you have time).

It is strikingly similiar to other books that the author has written.

If you would just like the core points the author has to say about teams flip to the last few pages of the book. Or you could just read the book :p.


Add Age Suitability

There are no ages for this title yet.


Add a Summary

There are no summaries for this title yet.


Add Notices

There are no notices for this title yet.


Add a Quote

There are no quotes for this title yet.

Explore Further

Browse by Call Number

Subject Headings


Find it at CPL

To Top