What Makes A High Performance Organization
Five Validated Factors of Competitive Advantage That Apply WorldwideBook - 2012
This book will show companies/managers how to achieve betterfinancial results over the next 5-10 years than their competitorsby transforming them- selves into HPOs: High-PerformanceOrganizations.It has been deeply researched by the author including:? review of 292 studies into business high performance andexcellence? personal survey of close to 2500 organizations throughout theworld? collection of numerous in-depth case studies of high performingcompanies representing nearly every continent.As a result of all this research, the book's author, Dr. Andr? A.de Waal, has been able to develop and practice an HPO frameworktool on 200 organizations since 2006, both profit and non-profit,even as his research goes on. His insightful conclusions fromthis work coupled with his intensive research will prove crucialfor management decision-makers who seek to dramatically improvetheir companies.Why is this book needed now? We are in a severe recession, thoughthe economy has been picking up, growth will continue to be slowfor many years to come. This book makes it possible for a companyto accelerate its growth.Also, customers worldwide have been growing more demanding andvocal especially as complaints about an organization can nowspread like wildfire on the Internet. Thus becoming an HPOensures a company stays competitive and maintains high levels ofcustomer satisfaction.Book ContentsContents and special featuresPart 1 Becoming an HPOThe HPO ResearchHPO Factor 1: Management QualityHPO Factor 2: Openness and Action OrientationHPO Factor 3: Continuous ImprovementHPO Factor 4: Long Term OrientationHPO Factor 5: Workforce QualityAchieving an HPO TransitionPart 2 Staying an HPOThe Journey to HPOIssues of True HPOsHPPs: High Performance PartnershipsHPO Sector ImprovementsCourses of ActionSelling points The book's "five factor" framework makes it easy for readers tothoroughly understand HPO methodology and how to attain it The book's "five factor" framework also makes it easy forreaders to thoroughly understand how to attain HPO status This book's insights are based on thorough and exhaustiveresearch constituting unassailable evidence The author is currently well-known as an expert on HPOsworldwide
Publisher: Hawkhurst, Cranbrook, Kent : Global Professional Pub., c2012.
Characteristics: x, 331 p. : ill. ; 24 cm.