Uplifting Service

Uplifting Service

The Proven Path to Delighting your Customers, Colleagues, and Everyone Else You Meet

Paperback - 2012
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A breakthrough book that will surprise, delight, and uplift you,your organization, and your team. Ron Kaufman takes you on a journey into the new world of service. Through dynamic case studies and best-practice examples, you will learn how the world's leading companies have changed the game, and how you can successfully follow this path to an uplifting service transformation.
Publisher: [New York] : Evolve Pub., c2012.
ISBN: 9780984762590
0984762590
9780984762507
0984762507
9780984762552
0984762558
Characteristics: xxv, 318 p. : ill. ; 23 cm.

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